home > about us > latest news
Latest News
Welcome to the April 2008 edition of the Protx eNewsletter. In this issue.....
Protx will soon be offering an additional payment option allowing your customers to pay with PayPal!
Protx will also be working with Trustwave (leader in remediating and validating compliance with industry information security standards) in the coming months to help our VSP Direct vendors achieve PCI compliance.
Congratulations to Anna Loader from Perchards who is the lucky winner of an ipod shuffle following her completion of the Protx Customer Survey last year!
Thank you to everyone who took the time to complete the survey. For those of you who did not get the chance to provide your feedback we will be sending out a follow up survey later this year.
Protx Sales Website:
www.protx.com
VSP Monitor:
www.protx.com/monitorvsp.asp
Protx Support Website:
techsupport.protx.com
Protx Forum:
support.protx.com/forum
Sage (UK) Website:
www.sage.co.uk
Verified by Visa Website:
www.visaeurope.com/verified
MasterCard SecureCode Website:
www.mastercard.com/securecode
Trustwave Website:
www.trustwave.com
Test VSP Admin Servers:
ukvpstest.protx.com/vspadmin
Live VSP Admin Servers:
ukvps.protx.com/vspadmin
Log into CMS:
customerservices.protx.com
Industry Update
PCI Compliance
The Payment Card Industry Data Security Standard (PCI DSS) was set up by Visa and MasterCard to standardise the security surrounding card payments. Every organisation that accepts payments by credit and debit card is required to comply with the rules set out in PCI DSS, no matter how small a business they are.
Protx is a level 1 PCI compliant Payment Service Provider, which means that if you use the Protx payment pages (VSP Form and VSP Server), you outsource security to Protx and do not need to be PCI compliant yourself.
However, if you use your own payment pages and collect credit card details on your website before passing them across to Protx (using VSP Direct) you will need to make sure that you are PCI compliant.
Find out what you need to do to comply with this standard.
Customer Service Update
Keeping you informed of system performance
Find out how you can view our live system status on the monitor page of the Protx website.
Meet our new Customer Services Manager and find out how we are improving the service we provide to you.
Technical Update
3D Secure Update
This month's technical update includes important information regarding 3D Secure and the processing of Domestic Maestro transactions.
Continuous Authority
We are also pleased to announce that HSBC and NatWest Streamline merchants can now accept recurring or subscription payments!
Partner Update
We will shortly be launching a new Customer Management System for our partners.
If you are a Protx partner, the new system will allow you to update your contact details, manage our co-branded application form, upload your logo, access your commission reports and view your referrals, all from one place.
You will be contacted next month with further details of this system and instructions on how to log into your account.