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How It Works
Transaction Process
There are a number of stages involved in the transaction process, from collecting your customer’s card details securely and making sure they are correct, to paying funds into your bank account.
Please view the diagram below for a detailed explanation of the transaction process and the role that Protx plays.
The customer selects the goods they wish to purchase and enters their order and delivery details.
The customer's credit card details are captured securely by Protx.
The credit card details are securely transmitted to the merchant's bank.
The merchant bank sends the credit card details to the customer's card issuer who authorises or declines the transaction.
The merchant bank then sends the transaction results back to Protx.
Protx sends the authorisation results to the customer and the merchant to confirm the results of the transaction. The entire process takes 2-3 seconds to complete.
Settlement
The funds from all processed transactions are sent to the merchant bank for settlement at the end of each day. The merchant bank then collects the funds from the card issuer and pays them into the merchant's bank account.